Screen Roller Blinds For Your Home | Sol Shutters & Blinds

Frequently Asked Questions

Blinds:

  • Fabric: 2 years
  • Aluminium hardware: 2 years
  • Plastic components: 2 years
  • Wood: Please note: Slight warpage, as well as natural variations in colour and grain effect are normal with a wood product and are not considered defects.

Shutters:

  • Thermowood Shutters: 3 years
  • Hurricane Shutters: 5 years
  • ShutterGuard: 5 years

Terms and conditions:

Some fading and discolouration of the product can occur over time. This is common with man-made coatings and are not considered a defect.

The warranty is subject to:

  • The product is being used for a purpose for which it has been designed.
  • The products are not misused, altered or repaired other than by our own installer.
  • The products were regularly cleaned and maintained according to our instructions.
  • The warranty excludes reasonable wear and tear.
  • The warranty does not include any conditions or damages resulting from accidents, misuse, and abuse, exposure to the elements, excessive humidity or failure to follow cleaning instructions.

ShutterGuard and Hurricane Shutters:

  • It is very important to keep the bottom track free of dirt. Use your vacuum cleaner attachment to clean the bottom track regularly so that the panels can slide smoothly.
  • Dust your aluminium shutters frequently and use a damp cloth with a mild detergent to wipe of marks.
  • You may hose down your aluminium shutters on an outside installation, eg a patio.
  • The tension of the louvres may be adjusted by adjusting the small screws at the back of the tilt rods.

Thermowood Shutters:

  • It is very important to keep the bottom track free of dirt. Use your vacuum cleaner attachment to clean the bottom track regularly so that the panels can slide smoothly.
  • Dust your Thermowood Shutters regularly and wipe down with a soft damp cloth if there are marks.
  • Do not use any harsh chemicals on your Thermowood panels.

Aluminium venetian blinds:

  • Dust your blinds regularly. Firstly tilt your slats up and dust from side to side. Then tilt your slats down and repeat. Use a feather duster, soft cloth or the vacuum cleaner brush attachment.
  • Should you wish to wash your blinds, you can use a mild detergent in warm water. Rinse afterwards with a clean cloth. Should your blinds fit in your bathtub, you may immerse them in water and wash with a soft cloth. Dry with a lint-free cloth or leave them tilted open to dry in the hanging position.

Wood Venetian Blinds:

  • Never immerse in water! Water will discolour and warp your wood venetian blinds.
  • Dust only with a soft cloth, feather duster or the brush attachment of the vacuum cleaner. To dust, tilt the slats up slightly and dust from side to side. Tilt the slats down and repeat. You may apply furniture polish to your wood venetian blinds.

Styrowood Venetian Blinds:

Dust your Styrowood venetian blinds regularly using a soft cloth, feather duster or the brush attachment of your vacuum cleaner. Tilt the slats up slightly and dust from side to side. Then tilt the slats down and dust again from side to side. Styrowood blinds can also be cleaned with a soft damp cloth and should there be a spot, use a mild detergent to wipe clean.

Roller Blinds:

  • Dust your roller blinds with the brush attachment of your vacuum cleaner.
  • Use a mild detergent or dishwashing liquid to make soapy solution. Use a soft cloth or sponge and squeeze out excess water. Wipe down your roller blind with the damp sponge or cloth. Repeat with clean water. Let your roller blind hang down in the window and pat dry with a lint-free cloth or let it dry naturally.

Vertical Blinds:

  • Dust regularly with the vacuum cleaner brush attachment or a clean soft dust cloth.
  • Do not immerse in water!
  • Clean spots with a soft, damp cloth or sponge using a very mild detergent in warm water. Pat dry with a lint free cloth.

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    Contact Us

    Jack – 083 263 0124

    Lucille – 083 441 2199

    Email: info@solshutters.co.za